/* =========================================================================
   Epic Center Delivery — design system
   ========================================================================= */
:root {
  --navy-950: #050F26;
  --navy-900: #081A3E;
  --navy-800: #0C2557;
  --navy-700: #133A7C;
  --blue-600: #2459E0;
  --blue-500: #2F6BFF;
  --blue-100: #E7EEFF;
  --orange-600: #F04A12;
  --orange-500: #FF5A1F;
  --orange-400: #FF7A2E;
  --amber-400: #FF9A3D;
  --orange-50: #FFF2EA;
  --green-500: #12B76A;
  --green-50: #E8F8F0;
  --warn-500: #E8930C;
  --warn-50: #FFF6E5;

  --ink: #0B1630;
  --ink-2: #33415F;
  --muted: #66748F;
  --line: #E2E8F2;
  --line-2: #EEF2F8;
  --bg: #FFFFFF;
  --bg-tint: #F5F8FD;

  --grad-hot: linear-gradient(135deg, var(--amber-400), var(--orange-500));
  --grad-navy: linear-gradient(135deg, #133A7C 0%, #081A3E 60%, #050F26 100%);

  --font-display: "Plus Jakarta Sans", "Inter", system-ui, sans-serif;
  --font-body: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;

  --radius-sm: 10px;
  --radius: 16px;
  --radius-lg: 24px;
  --shadow-sm: 0 1px 2px rgba(8, 26, 62, .06), 0 2px 8px rgba(8, 26, 62, .05);
  --shadow: 0 10px 30px -10px rgba(8, 26, 62, .18), 0 4px 10px -4px rgba(8, 26, 62, .08);
  --shadow-lg: 0 30px 60px -20px rgba(8, 26, 62, .35);
  --container: 1200px;
  --header-h: 76px;
  --ease: cubic-bezier(.2, .7, .2, 1);
}

*, *::before, *::after { box-sizing: border-box; }
[hidden] { display: none !important; }
html { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.6;
  color: var(--ink-2);
  background: var(--bg);
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}
img { max-width: 100%; display: block; }
a { color: var(--blue-600); text-decoration: none; }
a:hover { color: var(--orange-500); }
h1, h2, h3, h4 { font-family: var(--font-display); color: var(--ink); line-height: 1.15; margin: 0 0 .5em; letter-spacing: -.02em; }
h1 { font-size: clamp(2.4rem, 5.4vw, 4.2rem); font-weight: 800; letter-spacing: -.035em; }
h2 { font-size: clamp(1.8rem, 3.4vw, 2.75rem); font-weight: 800; }
h3 { font-size: 1.2rem; font-weight: 700; }
p { margin: 0 0 1em; }
button { font: inherit; cursor: pointer; }
input, select, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 3px solid rgba(47, 107, 255, .45); outline-offset: 2px; border-radius: 6px; }

.container { width: 100%; max-width: var(--container); margin: 0 auto; padding: 0 24px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.skip-link { position: absolute; left: -999px; top: 8px; z-index: 999; background: #fff; padding: 8px 14px; border-radius: 8px; }
.skip-link:focus { left: 8px; }
.ta-r { text-align: right; }
.icon { width: 1.15em; height: 1.15em; flex: none; }
.text-gradient { background: var(--grad-hot); -webkit-background-clip: text; background-clip: text; color: transparent; }

/* ---------- Buttons, chips, pills ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: .5em;
  padding: .72em 1.25em; border-radius: 999px; border: 1.5px solid transparent;
  font-weight: 600; font-size: .95rem; line-height: 1.2; white-space: nowrap;
  transition: transform .2s var(--ease), box-shadow .2s var(--ease), background .2s, color .2s, border-color .2s;
}
.btn:hover { transform: translateY(-1px); }
.btn:active { transform: translateY(0); }
.btn--lg { padding: .95em 1.6em; font-size: 1rem; }
.btn--block { width: 100%; }
.btn--primary { background: var(--grad-hot); color: #fff; box-shadow: 0 8px 20px -8px rgba(255, 90, 31, .7); }
.btn--primary:hover { color: #fff; box-shadow: 0 12px 26px -8px rgba(255, 90, 31, .8); }
.btn--navy { background: var(--navy-900); color: #fff; }
.btn--navy:hover { color: #fff; background: var(--navy-800); }
.btn--light { background: #fff; color: var(--navy-900); }
.btn--light:hover { color: var(--orange-500); }
.btn--outline { border-color: var(--line); color: var(--ink); background: #fff; }
.btn--outline:hover { border-color: var(--navy-900); color: var(--navy-900); }
.btn--ghost { background: transparent; color: var(--ink); border-color: var(--line); }
.btn--ghost:hover { border-color: var(--ink); color: var(--ink); }
.btn--ghost-dark { background: var(--bg-tint); color: var(--ink); }
.btn[disabled] { opacity: .6; pointer-events: none; }
.link-btn { background: none; border: 0; padding: 0; color: inherit; }
.link-btn:hover { color: var(--orange-400); }

.chip {
  display: inline-flex; align-items: center; gap: .4em; padding: .35em .85em; border-radius: 999px;
  border: 1px solid var(--line); background: #fff; color: var(--ink-2); font-size: .85rem; font-weight: 500;
  transition: all .2s;
}
.chip:hover, .chip.is-active { border-color: var(--navy-900); background: var(--navy-900); color: #fff; }
.chip--glass { background: rgba(255, 255, 255, .1); border-color: rgba(255, 255, 255, .22); color: #fff; backdrop-filter: blur(6px); }
.chip--glass:hover { background: #fff; color: var(--navy-900); border-color: #fff; }

.pill { display: inline-flex; align-items: center; gap: .4em; padding: .28em .75em; border-radius: 999px; font-size: .78rem; font-weight: 700; letter-spacing: .01em; white-space: nowrap; }
.pill::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.pill--info  { background: var(--blue-100); color: var(--blue-600); }
.pill--ok    { background: var(--green-50); color: #0A8A4F; }
.pill--warn  { background: var(--warn-50); color: #A86400; }
.pill--hot   { background: var(--orange-50); color: var(--orange-600); }
.pill--muted { background: var(--line-2); color: var(--muted); }

.eyebrow { display: inline-flex; align-items: center; gap: .55em; font-size: .78rem; font-weight: 700; letter-spacing: .14em; text-transform: uppercase; color: var(--orange-500); margin-bottom: 1rem; }
.eyebrow--light { color: #FFC59E; }
.live-dot { width: 8px; height: 8px; border-radius: 50%; background: #2BE38B; box-shadow: 0 0 0 0 rgba(43, 227, 139, .6); animation: pulse 2s infinite; display: inline-block; flex: none; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 rgba(43, 227, 139, .55); } 70% { box-shadow: 0 0 0 9px rgba(43, 227, 139, 0); } 100% { box-shadow: 0 0 0 0 rgba(43, 227, 139, 0); } }

/* ---------- Top bar & header ---------- */
.topbar { background: var(--navy-950); color: #B7C3DD; font-size: .8rem; }
.topbar__inner { display: flex; justify-content: space-between; align-items: center; gap: 16px; min-height: 38px; }
.topbar__note { margin: 0; display: flex; align-items: center; gap: .6em; }
.topbar__links { display: flex; gap: 22px; }
.topbar__links a { color: #B7C3DD; display: inline-flex; align-items: center; gap: .4em; }
.topbar__links a:hover { color: #fff; }

.site-header { position: sticky; top: 0; z-index: 50; background: rgba(255, 255, 255, .92); backdrop-filter: saturate(1.6) blur(14px); border-bottom: 1px solid var(--line-2); transition: background .3s, border-color .3s, box-shadow .3s; }
.site-header__inner { display: flex; align-items: center; gap: 28px; height: var(--header-h); }
.site-header.is-scrolled { box-shadow: 0 6px 24px -12px rgba(8, 26, 62, .25); }

.site-header--overlay { position: fixed; left: 0; right: 0; top: 38px; background: transparent; border-color: transparent; backdrop-filter: none; }
.site-header--overlay .brand__name, .site-header--overlay .main-nav__link { color: #fff; }
.site-header--overlay .brand__sub { color: rgba(255, 255, 255, .7); }
.site-header--overlay .main-nav__link:hover, .site-header--overlay .main-nav__link.is-active { color: #fff; background: rgba(255, 255, 255, .12); }
.site-header--overlay .btn--ghost { color: #fff; border-color: rgba(255, 255, 255, .35); }
.site-header--overlay .btn--ghost:hover { border-color: #fff; }
.site-header--overlay .nav-toggle { color: #fff; }
.site-header--overlay.is-scrolled { top: 0; background: rgba(255, 255, 255, .94); backdrop-filter: saturate(1.6) blur(14px); border-color: var(--line-2); }
.site-header--overlay.is-scrolled .brand__name, .site-header--overlay.is-scrolled .main-nav__link { color: var(--ink); }
.site-header--overlay.is-scrolled .brand__sub { color: var(--muted); }
.site-header--overlay.is-scrolled .main-nav__link:hover, .site-header--overlay.is-scrolled .main-nav__link.is-active { background: var(--bg-tint); color: var(--ink); }
.site-header--overlay.is-scrolled .btn--ghost { color: var(--ink); border-color: var(--line); }
.site-header--overlay.is-scrolled .nav-toggle { color: var(--ink); }

.brand { display: inline-flex; align-items: center; gap: 12px; color: var(--ink); flex: none; }
.brand:hover { color: var(--ink); }
.brand__mark { width: 42px; height: 42px; border-radius: 11px; box-shadow: 0 6px 14px -6px rgba(8, 26, 62, .5); }
.brand__text { display: flex; flex-direction: column; line-height: 1; }
.brand__name { font-family: var(--font-display); font-weight: 800; font-size: 1.28rem; letter-spacing: -.03em; color: var(--ink); }
.brand__sub { font-size: .66rem; font-weight: 600; letter-spacing: .2em; text-transform: uppercase; color: var(--muted); margin-top: 5px; }
.brand--light .brand__name { color: #fff; }
.brand--light .brand__sub { color: #8FA3C8; }

.main-nav { display: flex; gap: 4px; margin-left: 12px; }
.main-nav__link { padding: .55em 1em; border-radius: 999px; color: var(--ink-2); font-weight: 600; font-size: .95rem; transition: background .2s, color .2s; position: relative; }
.main-nav__link:hover { background: var(--bg-tint); color: var(--ink); }
.main-nav__link.is-active { color: var(--ink); background: var(--bg-tint); }
.main-nav__link.is-active::after { content: ""; position: absolute; left: 50%; bottom: 3px; width: 5px; height: 5px; margin-left: -2.5px; border-radius: 50%; background: var(--orange-500); }
.main-nav__mobile-cta { display: none; }
.site-header__actions { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.nav-toggle { display: none; background: none; border: 0; padding: 8px; color: var(--ink); }
.nav-toggle .icon { width: 26px; height: 26px; }

/* ---------- Hero ---------- */
.hero { position: relative; min-height: calc(100vh - 38px); min-height: calc(100svh - 38px); color: #fff; display: flex; flex-direction: column; padding: calc(var(--header-h) + 52px) 0 32px; overflow: hidden; isolation: isolate; }
.hero__bg { position: absolute; inset: 0; background-size: cover; background-position: center; z-index: -2; transform: scale(1.06); animation: heroZoom 22s ease-out forwards; }
.hero::before { content: ""; position: absolute; inset: 0; z-index: -1; background:
  radial-gradient(ellipse at 50% 35%, rgba(12, 37, 87, .08), rgba(5, 15, 38, .4) 85%),
  linear-gradient(180deg, rgba(5, 15, 38, .72), rgba(8, 26, 62, .76) 55%, rgba(5, 15, 38, .92)); }
.hero::after { content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 140px; z-index: -1; background: linear-gradient(transparent, rgba(5, 15, 38, .6)); }
@keyframes heroZoom { to { transform: scale(1); } }
.hero__inner { flex: 1; display: flex; align-items: center; justify-content: center; padding-top: 32px; padding-bottom: 52px; }
.hero__copy { width: 100%; max-width: 1080px; text-align: center; }
.hero .eyebrow { justify-content: center; margin-bottom: 24px; }
.hero h1 { color: #fff; font-size: clamp(2.3rem, 5.4vw, 4.75rem); line-height: 1.1; letter-spacing: -.045em; margin-bottom: 24px; }
.hero__headline-line { display: block; }
.hero__phrase { display: inline-block; }
.hero__lead { font-size: 1.15rem; line-height: 1.7; color: #D4DEF0; max-width: 640px; margin: 0 auto 32px; text-wrap: balance; }
.hero__tracking { max-width: 740px; margin: 0 auto; }
.hero__tracking-label { display: block; text-align: left; font-size: .8rem; font-weight: 600; color: #D4DEF0; margin-bottom: 10px; }
.hero .hero__track-box { max-width: none; padding: 10px 10px 10px 22px; border-radius: 20px; box-shadow: 0 20px 60px rgba(0, 0, 0, .25); }
.hero__next-step { display: flex; align-items: center; justify-content: center; flex-wrap: wrap; gap: 4px 8px; margin: 20px 0 0; color: #BAC9E1; font-size: .875rem; }
.hero__next-step a { display: inline-flex; align-items: center; gap: 6px; color: #fff; font-weight: 600; text-decoration: underline; text-decoration-color: rgba(255, 255, 255, .4); text-underline-offset: 4px; }
.hero__next-step a:hover { color: var(--amber-400); text-decoration-color: currentColor; }
.hero__footer { max-width: 1080px; }
.hero__modes { list-style: none; padding: 26px 0 0; margin: 0; display: flex; flex-wrap: wrap; justify-content: center; gap: 14px 36px; border-top: 1px solid rgba(255, 255, 255, .18); color: #BAC9E1; font-weight: 500; font-size: .875rem; }
.hero__modes li { display: inline-flex; align-items: center; gap: .55em; }
.hero__modes .icon { color: var(--amber-400); }

.track-box { display: flex; align-items: center; gap: 8px; background: #fff; border-radius: 999px; padding: 7px 7px 7px 20px; box-shadow: 0 24px 50px -16px rgba(0, 0, 0, .55); max-width: 620px; }
.track-box__icon { color: var(--muted); display: flex; }
.track-box input { flex: 1; min-width: 0; border: 0; outline: 0; background: transparent; font-size: 1.04rem; padding: .7em .2em; color: var(--ink); letter-spacing: .01em; }
.track-box input::placeholder { color: #98A3BA; }
.track-box .btn { padding: .9em 1.6em; font-size: 1rem; }

/* ---------- Sections ---------- */
.section { padding: 110px 0; }
.section--tint { background: var(--bg-tint); }
.section--navy { background: var(--grad-navy); color: #B9C6E2; position: relative; overflow: hidden; }
.section--navy::before { content: ""; position: absolute; inset: 0; opacity: .5; pointer-events: none; background: radial-gradient(circle at 15% 0%, rgba(47, 107, 255, .3), transparent 40%), radial-gradient(circle at 90% 100%, rgba(255, 90, 31, .18), transparent 40%); }
.section--navy > .container { position: relative; }
.section-head { max-width: 680px; margin-bottom: 56px; }
.section-head > p:last-child { font-size: 1.08rem; color: var(--muted); }
.section-head--light h2 { color: #fff; }
.section-head--light > p:last-child { color: #B9C6E2; }
.section-head--row { max-width: none; display: flex; justify-content: space-between; align-items: flex-end; gap: 24px; flex-wrap: wrap; }
.section-head--row h2 { margin: 0; }
.section-head--center { margin-left: auto; margin-right: auto; text-align: center; }

.page-hero { position: relative; color: #fff; padding: 90px 0 80px; overflow: hidden; isolation: isolate; background: var(--navy-900); }
.page-hero__bg { position: absolute; inset: 0; z-index: -2; background-size: cover; background-position: center; opacity: .55; }
.page-hero::before { content: ""; position: absolute; inset: 0; z-index: -1; background: linear-gradient(100deg, rgba(5, 15, 38, .97) 10%, rgba(8, 26, 62, .75) 60%, rgba(8, 26, 62, .5)); }
.page-hero h1 { color: #fff; font-size: clamp(2.2rem, 4.6vw, 3.5rem); max-width: 14em; }
.page-hero p { color: #C9D5EE; font-size: 1.15rem; max-width: 36em; }
.breadcrumb { font-size: .85rem; color: #8FA3C8; margin-bottom: 1.2rem; display: flex; gap: .5em; }
.breadcrumb a { color: #C9D5EE; }

/* ---------- Stats ---------- */
.stats { background: var(--navy-950); color: #fff; padding: 46px 0; }
.stats__grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 24px; }
.stat { padding-left: 22px; border-left: 2px solid rgba(255, 255, 255, .1); }
.stat strong { display: block; font-family: var(--font-display); font-weight: 800; font-size: clamp(1.9rem, 3.4vw, 2.7rem); letter-spacing: -.03em; color: #fff; line-height: 1.1; }
.stat span { color: #8FA3C8; font-size: .92rem; }

/* ---------- Services ---------- */
.service-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 26px; }
.service-card { background: #fff; border: 1px solid var(--line); border-radius: var(--radius-lg); overflow: hidden; transition: transform .35s var(--ease), box-shadow .35s var(--ease); }
.service-card:hover { transform: translateY(-6px); box-shadow: var(--shadow); }
.service-card__img { aspect-ratio: 16 / 10; overflow: hidden; }
.service-card__img img { width: 100%; height: 100%; object-fit: cover; transition: transform .6s var(--ease); }
.service-card:hover .service-card__img img { transform: scale(1.06); }
.service-card__body { padding: 0 26px 26px; position: relative; }
.service-card__icon { width: 52px; height: 52px; border-radius: 14px; display: grid; place-items: center; background: var(--grad-hot); color: #fff; margin-top: -26px; margin-bottom: 16px; position: relative; box-shadow: 0 10px 22px -10px rgba(255, 90, 31, .8); }
.service-card__icon .icon { width: 24px; height: 24px; }
.service-card p { margin: 0; color: var(--muted); font-size: .95rem; }

/* ---------- Split / showcase ---------- */
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 72px; align-items: center; }
.split__copy > p { font-size: 1.08rem; color: var(--muted); }
.feature-list { list-style: none; padding: 0; margin: 28px 0 34px; display: grid; gap: 20px; }
.feature-list li { display: flex; gap: 16px; }
.feature-list li > span { width: 42px; height: 42px; border-radius: 12px; background: #fff; border: 1px solid var(--line); color: var(--orange-500); display: grid; place-items: center; flex: none; box-shadow: var(--shadow-sm); }
.feature-list strong { display: block; color: var(--ink); font-family: var(--font-display); font-size: 1.02rem; }
.feature-list div { color: var(--muted); font-size: .95rem; }

.showcase { position: relative; padding: 30px 0 60px 40px; }
.showcase__img { width: 100%; aspect-ratio: 4 / 4.2; object-fit: cover; border-radius: 28px; box-shadow: var(--shadow-lg); }
.showcase__card { position: absolute; background: #fff; border-radius: 18px; box-shadow: var(--shadow-lg); padding: 18px 20px; }
.showcase__card--timeline { left: 0; bottom: 18px; width: min(320px, 80%); }
.showcase__card--chat { right: -16px; top: 0; width: min(290px, 75%); display: flex; gap: 12px; font-size: .86rem; background: var(--navy-900); color: #C9D5EE; }
.showcase__card--chat img { width: 32px; height: 32px; border-radius: 50%; object-fit: cover; flex: none; }
.showcase__card--chat p { margin: 0; }
.showcase__card--chat strong { display: block; color: #fff; font-size: .8rem; }
.showcase__title { display: flex; justify-content: space-between; align-items: center; font-family: var(--font-display); font-weight: 800; color: var(--ink); margin-bottom: 12px; }
.mini-timeline { list-style: none; margin: 0; padding: 0; }
.mini-timeline li { position: relative; padding: 0 0 12px 26px; font-size: .85rem; }
.mini-timeline li:last-child { padding-bottom: 0; }
.mini-timeline li::before { content: ""; position: absolute; left: 4px; top: 5px; width: 10px; height: 10px; border-radius: 50%; border: 2px solid #C7D1E2; background: #fff; z-index: 1; }
.mini-timeline li::after { content: ""; position: absolute; left: 9px; top: 14px; bottom: -4px; width: 2px; background: var(--line); }
.mini-timeline li:last-child::after { display: none; }
.mini-timeline li.is-done::before { background: var(--green-500); border-color: var(--green-500); }
.mini-timeline li.is-now::before { background: var(--orange-500); border-color: var(--orange-500); box-shadow: 0 0 0 4px rgba(255, 90, 31, .2); }
.mini-timeline b { display: block; color: var(--ink); }
.mini-timeline span { color: var(--muted); font-size: .8rem; }

/* ---------- Rail (horizontal gallery) ---------- */
.rail { --rail-pad: max(16px, calc((100vw - var(--container)) / 2 + 24px)); display: flex; gap: 20px; overflow-x: auto; scroll-snap-type: x mandatory; padding: 4px var(--rail-pad) 20px; scroll-padding-inline: var(--rail-pad); scrollbar-width: thin; }
.rail__item { position: relative; flex: 0 0 300px; aspect-ratio: 3 / 4; border-radius: 22px; overflow: hidden; scroll-snap-align: start; color: #fff; }
.rail__item img { width: 100%; height: 100%; object-fit: cover; transition: transform .6s var(--ease); }
.rail__item:hover img { transform: scale(1.05); }
.rail__item::after { content: ""; position: absolute; inset: 0; background: linear-gradient(transparent 50%, rgba(5, 15, 38, .85)); }
.rail__caption { position: absolute; left: 20px; right: 20px; bottom: 18px; z-index: 1; font-size: .85rem; color: #C9D5EE; }
.rail__caption strong { display: block; color: #fff; font-family: var(--font-display); font-size: 1.1rem; }

/* ---------- Support trio ---------- */
.support-trio { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.support-card { background: rgba(255, 255, 255, .05); border: 1px solid rgba(255, 255, 255, .1); border-radius: var(--radius-lg); padding: 32px; backdrop-filter: blur(6px); transition: background .3s, transform .3s var(--ease); display: flex; flex-direction: column; align-items: flex-start; }
.support-card:hover { background: rgba(255, 255, 255, .08); transform: translateY(-4px); }
.support-card h3 { color: #fff; font-size: 1.3rem; }
.support-card p { flex: 1; margin-bottom: 24px; }
.support-card__icon { width: 56px; height: 56px; border-radius: 16px; display: grid; place-items: center; margin-bottom: 22px; }
.support-card__icon .icon { width: 26px; height: 26px; }
.support-card__icon--orange { background: var(--grad-hot); color: #fff; }
.support-card__icon--blue { background: linear-gradient(135deg, #3AA3F0, #2481CC); color: #fff; }
.support-card__icon--green { background: linear-gradient(135deg, #34D399, #0E9F6E); color: #fff; }

/* ---------- Industries ---------- */
.industries { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, 1fr); gap: 1px; background: var(--line); border: 1px solid var(--line); border-radius: var(--radius-lg); overflow: hidden; }
.industries li { background: #fff; padding: 30px; display: grid; grid-template-columns: auto 1fr; column-gap: 16px; align-items: center; transition: background .2s; }
.industries li:hover { background: var(--bg-tint); }
.industries .icon { grid-row: span 2; width: 44px; height: 44px; padding: 10px; border-radius: 12px; background: var(--orange-50); color: var(--orange-500); }
.industries strong { font-family: var(--font-display); color: var(--ink); }
.industries span { color: var(--muted); font-size: .9rem; }

/* ---------- CTA band ---------- */
.cta-band { position: relative; background-size: cover; background-position: center; color: #fff; padding: 120px 0; text-align: center; isolation: isolate; }
.cta-band::before { content: ""; position: absolute; inset: 0; z-index: -1; background: linear-gradient(rgba(5, 15, 38, .78), rgba(8, 26, 62, .88)); }
.cta-band h2 { color: #fff; font-size: clamp(2rem, 4vw, 3.2rem); }
.cta-band p { color: #C9D5EE; font-size: 1.15rem; }
.cta-band__actions { display: flex; justify-content: center; gap: 14px; flex-wrap: wrap; margin-top: 30px; }

/* ---------- Footer ---------- */
.site-footer { background: var(--navy-950); color: #8FA3C8; padding: 0 0 30px; font-size: .93rem; }
.footer-cta { display: flex; justify-content: space-between; align-items: center; gap: 30px; flex-wrap: wrap; padding: 56px 0; border-bottom: 1px solid rgba(255, 255, 255, .08); }
.footer-cta h2 { color: #fff; font-size: 1.9rem; margin-bottom: .3em; }
.footer-cta p { margin: 0; }
.footer-cta__actions { display: flex; gap: 12px; flex-wrap: wrap; }
.footer-grid { display: grid; grid-template-columns: 1.7fr repeat(4, 1fr); gap: 40px; padding: 56px 0 40px; }
.footer-grid > div { min-width: 0; }
.footer-grid a { overflow-wrap: anywhere; }
.footer-brand p { margin-top: 18px; max-width: 26em; }
.site-footer h3 { color: #fff; font-size: .82rem; letter-spacing: .14em; text-transform: uppercase; margin-bottom: 1.1em; }
.site-footer ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.site-footer a, .site-footer .link-btn { color: #8FA3C8; }
.site-footer a:hover, .site-footer .link-btn:hover { color: #fff; }
.footer-bottom { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 12px; padding-top: 26px; border-top: 1px solid rgba(255, 255, 255, .08); font-size: .84rem; }
.footer-bottom p { margin: 0; }
.footer-bottom__links { display: flex; gap: 22px; }

/* ---------- Forms ---------- */
.field { display: grid; gap: 6px; }
.field label { font-size: .85rem; font-weight: 600; color: var(--ink); }
.field input, .field select, .field textarea { width: 100%; padding: .8em 1em; border: 1.5px solid var(--line); border-radius: 12px; background: #fff; transition: border-color .2s, box-shadow .2s; outline: 0; }
.field textarea { resize: vertical; min-height: 110px; }
.field input:focus, .field select:focus, .field textarea:focus { border-color: var(--blue-500); box-shadow: 0 0 0 4px rgba(47, 107, 255, .12); }
.field small { color: var(--muted); font-size: .8rem; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.form-grid .span-2 { grid-column: span 2; }
.form-note { font-size: .82rem; color: var(--muted); margin: 0; }
.alert { border-radius: 14px; padding: 16px 18px; display: flex; gap: 12px; align-items: flex-start; }
.alert--ok { background: var(--green-50); color: #0A6B3E; }
.alert--err { background: #FDECEC; color: #A61B1B; }

/* ---------- Gallery (Shipping) ---------- */
.filter-bar { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 34px; }
.filter-bar .chip { cursor: pointer; font-size: .9rem; padding: .5em 1.05em; }
.filter-bar .chip span { opacity: .6; font-size: .8em; }
.gallery { columns: 3 300px; column-gap: 22px; }
.gallery__item { break-inside: avoid; margin: 0 0 22px; position: relative; border-radius: 20px; overflow: hidden; cursor: zoom-in; background: var(--navy-900); display: block; width: 100%; border: 0; padding: 0; text-align: left; color: #fff; }
.gallery__item img { width: 100%; height: auto; transition: transform .7s var(--ease), opacity .3s; }
.gallery__item:nth-child(3n+1) img { aspect-ratio: 4 / 5; object-fit: cover; }
.gallery__item:nth-child(3n+2) img { aspect-ratio: 4 / 3; object-fit: cover; }
.gallery__item:nth-child(3n) img { aspect-ratio: 1; object-fit: cover; }
.gallery__item:hover img { transform: scale(1.05); opacity: .85; }
.gallery__item::after { content: ""; position: absolute; inset: 0; background: linear-gradient(transparent 45%, rgba(5, 15, 38, .9)); pointer-events: none; }
.gallery__badge { position: absolute; top: 14px; left: 14px; z-index: 1; display: inline-flex; align-items: center; gap: .4em; padding: .35em .75em; border-radius: 999px; background: rgba(255, 255, 255, .92); color: var(--navy-900); font-size: .75rem; font-weight: 700; }
.gallery__badge .icon { width: 14px; height: 14px; color: var(--orange-500); }
.gallery__delivered { position: absolute; top: 14px; right: 14px; z-index: 1; padding: .35em .7em; border-radius: 999px; background: var(--green-500); color: #fff; font-size: .72rem; font-weight: 700; display: inline-flex; gap: .3em; align-items: center; }
.gallery__delivered .icon { width: 12px; height: 12px; }
.gallery__caption { position: absolute; left: 18px; right: 18px; bottom: 16px; z-index: 1; }
.gallery__caption strong { display: block; font-family: var(--font-display); font-size: 1.12rem; line-height: 1.25; }
.gallery__caption span { color: #C9D5EE; font-size: .84rem; }
.gallery__item.is-hidden { display: none; }

.lightbox { position: fixed; inset: 0; z-index: 200; background: rgba(5, 15, 38, .9); backdrop-filter: blur(8px); display: grid; place-items: center; padding: 24px; opacity: 0; pointer-events: none; transition: opacity .3s; }
.lightbox.is-open { opacity: 1; pointer-events: auto; }
.lightbox__inner { background: #fff; border-radius: 24px; overflow: hidden; display: grid; grid-template-columns: 1.4fr 1fr; max-width: 1040px; width: 100%; max-height: calc(100vh - 48px); transform: translateY(16px) scale(.98); transition: transform .35s var(--ease); }
.lightbox.is-open .lightbox__inner { transform: none; }
.lightbox__img { width: 100%; height: 100%; object-fit: cover; min-height: 320px; max-height: calc(100vh - 48px); }
.lightbox__body { padding: 34px; overflow: auto; }
.lightbox__body dl { display: grid; gap: 14px; margin: 22px 0 26px; }
.lightbox__body dt { font-size: .75rem; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); font-weight: 600; }
.lightbox__body dd { margin: 2px 0 0; color: var(--ink); font-weight: 600; }
.lightbox__close, .lightbox__nav { position: absolute; width: 46px; height: 46px; border-radius: 50%; background: rgba(255, 255, 255, .14); color: #fff; border: 0; display: grid; place-items: center; }
.lightbox__close:hover, .lightbox__nav:hover { background: rgba(255, 255, 255, .28); }
.lightbox__close { top: 20px; right: 20px; }
.lightbox__nav--prev { left: 20px; top: 50%; transform: translateY(-50%) rotate(180deg); }
.lightbox__nav--next { right: 20px; top: 50%; transform: translateY(-50%); }

.mode-cards { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }

.quote { display: grid; grid-template-columns: 1.1fr .9fr; gap: 0; background: #fff; border-radius: 28px; overflow: hidden; box-shadow: var(--shadow); border: 1px solid var(--line); }
.quote__form { padding: 44px; }
.quote__result { background: var(--grad-navy); color: #C9D5EE; padding: 44px; display: flex; flex-direction: column; position: relative; overflow: hidden; }
.quote__result::after { content: ""; position: absolute; right: -80px; bottom: -80px; width: 260px; height: 260px; border-radius: 50%; border: 40px solid rgba(255, 255, 255, .04); }
.quote__result h3 { color: #fff; }
.quote__price { font-family: var(--font-display); font-size: 3rem; font-weight: 800; color: #fff; letter-spacing: -.03em; line-height: 1; margin: 16px 0 6px; }
.quote__price small { font-size: 1rem; color: #8FA3C8; font-weight: 600; letter-spacing: 0; }
.quote__lines { list-style: none; padding: 0; margin: 22px 0; display: grid; gap: 10px; font-size: .92rem; }
.quote__lines li { display: flex; justify-content: space-between; border-bottom: 1px dashed rgba(255, 255, 255, .12); padding-bottom: 10px; }
.quote__lines b { color: #fff; font-weight: 600; }
.quote__empty { margin: auto 0; text-align: center; color: #8FA3C8; }
.quote__empty .icon { width: 48px; height: 48px; margin: 0 auto 14px; color: var(--amber-400); }
.mode-toggle { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.mode-toggle input { position: absolute; opacity: 0; }
.mode-toggle label { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 14px; border: 1.5px solid var(--line); border-radius: 14px; cursor: pointer; font-weight: 600; font-size: .9rem; color: var(--ink-2); transition: all .2s; }
.mode-toggle label .icon { width: 24px; height: 24px; }
.mode-toggle input:checked + label { border-color: var(--orange-500); background: var(--orange-50); color: var(--orange-600); }
.mode-toggle input:focus-visible + label { outline: 3px solid rgba(47, 107, 255, .45); }

/* ---------- Tracking page ---------- */
.track-hero { background: var(--grad-navy); padding: 64px 0 120px; color: #fff; position: relative; overflow: hidden; }
.track-hero::after { content: ""; position: absolute; inset: 0; background-image: radial-gradient(rgba(255, 255, 255, .07) 1px, transparent 1px); background-size: 22px 22px; mask-image: linear-gradient(to bottom, #000, transparent); pointer-events: none; }
.track-hero > .container { position: relative; z-index: 1; }
.track-hero h1 { color: #fff; font-size: clamp(2rem, 4vw, 3rem); }
.track-hero p { color: #B9C6E2; }
.track-hero .track-box { max-width: 760px; }
.recent { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-top: 16px; font-size: .85rem; color: #8FA3C8; }

.track-result { margin-top: -80px; position: relative; z-index: 2; padding-bottom: 100px; }
.track-summary { background: #fff; border-radius: 24px; box-shadow: var(--shadow); padding: 28px 32px; display: grid; grid-template-columns: 1.2fr 2fr auto; gap: 32px; align-items: center; border: 1px solid var(--line); }
.track-summary__num { font-family: var(--font-display); font-weight: 800; font-size: 1.6rem; color: var(--ink); letter-spacing: -.01em; margin: 6px 0 2px; }
.track-summary__svc { color: var(--muted); font-size: .9rem; margin: 0; }
.track-summary__actions { display: flex; gap: 10px; flex-wrap: wrap; justify-content: flex-end; }
.progress { position: relative; }
.progress__ends { display: flex; justify-content: space-between; gap: 20px; margin-bottom: 14px; }
.progress__ends strong { display: block; color: var(--ink); font-family: var(--font-display); }
.progress__ends span { font-size: .82rem; color: var(--muted); }
.progress__bar { height: 8px; border-radius: 8px; background: var(--line-2); position: relative; overflow: visible; }
.progress__fill { position: absolute; inset: 0 auto 0 0; border-radius: 8px; background: var(--grad-hot); transition: width 1s var(--ease); }
.progress__dot { position: absolute; top: 50%; width: 34px; height: 34px; margin-left: -17px; margin-top: -17px; border-radius: 50%; background: var(--navy-900); color: #fff; display: grid; place-items: center; box-shadow: 0 0 0 6px rgba(255, 90, 31, .18); transition: left 1s var(--ease); }
.progress__dot .icon { width: 16px; height: 16px; }
.progress__meta { display: flex; justify-content: space-between; margin-top: 14px; font-size: .85rem; color: var(--muted); }
.progress__meta b { color: var(--ink); }

.track-grid { display: grid; grid-template-columns: minmax(0, 1.65fr) minmax(0, 1fr); gap: 26px; margin-top: 26px; align-items: start; }
.panel { background: #fff; border: 1px solid var(--line); border-radius: 22px; overflow: hidden; }
.panel__head { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 18px 22px; border-bottom: 1px solid var(--line-2); }
.panel__head h2 { font-size: 1.05rem; margin: 0; }
.panel__body { padding: 22px; }
.map-wrap { position: relative; }
.map { height: 520px; background: #E8EEF6; }
.map-badge { position: absolute; bottom: 14px; left: 14px; z-index: 500; background: #fff; border-radius: 999px; padding: 7px 14px; font-size: .8rem; font-weight: 600; box-shadow: var(--shadow); display: flex; align-items: center; gap: 8px; color: var(--ink); }
.map-provider { font-size: .75rem; color: var(--muted); display: inline-flex; align-items: center; gap: 6px; }
.map-tools { display: flex; gap: 6px; }
.map-tools button { border: 1px solid var(--line); background: #fff; border-radius: 10px; padding: 6px 10px; font-size: .8rem; font-weight: 600; color: var(--ink-2); display: inline-flex; align-items: center; gap: 6px; }
.map-tools button:hover { border-color: var(--ink); }

.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { position: relative; padding: 0 0 22px 34px; }
.timeline li::before { content: ""; position: absolute; left: 5px; top: 5px; width: 14px; height: 14px; border-radius: 50%; border: 2px solid #C7D1E2; background: #fff; z-index: 1; }
.timeline li::after { content: ""; position: absolute; left: 11px; top: 18px; bottom: -2px; width: 2px; background: repeating-linear-gradient(var(--line) 0 4px, transparent 4px 8px); }
.timeline li:last-child::after { display: none; }
.timeline li.is-done::before { background: var(--green-500); border-color: var(--green-500); }
.timeline li.is-done::after { background: var(--green-500); opacity: .35; }
.timeline li.is-current::before { background: var(--orange-500); border-color: var(--orange-500); box-shadow: 0 0 0 5px rgba(255, 90, 31, .18); }
.timeline li.is-future { opacity: .62; }
.timeline__title { font-weight: 700; color: var(--ink); display: block; }
.timeline__meta { font-size: .82rem; color: var(--muted); }
.timeline__when { font-size: .78rem; font-weight: 600; color: var(--ink-2); float: right; margin-left: 10px; text-align: right; }
.timeline li.is-future .timeline__when::before { content: "Expected "; font-weight: 500; color: var(--muted); }

.details { display: grid; gap: 0; margin: 0; }
.details div { display: flex; justify-content: space-between; gap: 18px; padding: 11px 0; border-bottom: 1px solid var(--line-2); font-size: .9rem; }
.details div:last-child { border-bottom: 0; }
.details dt { color: var(--muted); }
.details dd { margin: 0; color: var(--ink); font-weight: 600; text-align: right; }
.parties { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.party { background: var(--bg-tint); border-radius: 14px; padding: 14px; font-size: .88rem; }
.party span { font-size: .72rem; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); font-weight: 700; }
.party strong { display: block; color: var(--ink); margin-top: 4px; }

.followup { background: var(--grad-navy); color: #C9D5EE; border: 0; }
.followup .panel__body { padding: 26px; }
.followup h2 { color: #fff; font-size: 1.2rem; }
.followup__people { display: flex; align-items: center; gap: 12px; margin: 14px 0 20px; font-size: .86rem; }
.followup__people img { width: 44px; height: 44px; border-radius: 50%; object-fit: cover; border: 2px solid rgba(255, 255, 255, .3); }
.followup__people strong { color: #fff; display: block; }
.followup__actions { display: grid; gap: 10px; }
.followup__actions .btn { justify-content: flex-start; }
.btn--tg { background: #2AABEE; color: #fff; }
.btn--tg:hover { color: #fff; background: #229ED9; }
.btn--glass { background: rgba(255, 255, 255, .08); color: #fff; border-color: rgba(255, 255, 255, .15); }
.btn--glass:hover { color: #fff; background: rgba(255, 255, 255, .14); }

.track-empty { text-align: center; padding: 70px 30px; }
.track-empty .icon { width: 56px; height: 56px; color: var(--orange-500); margin: 0 auto 16px; }
.demo-list { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 14px; margin-top: 26px; text-align: left; }
.demo-list a { border: 1px solid var(--line); border-radius: 16px; padding: 16px; display: block; color: var(--ink-2); background: #fff; transition: all .2s; }
.demo-list a:hover { border-color: var(--navy-900); transform: translateY(-2px); box-shadow: var(--shadow-sm); }
.demo-list strong { display: block; color: var(--ink); font-family: var(--font-display); margin: 6px 0 2px; }
.demo-list span { font-size: .82rem; color: var(--muted); }

.updated { font-size: .78rem; color: var(--muted); display: inline-flex; gap: 6px; align-items: center; }

/* map markers (shared by Google + Leaflet) */
.ec-pin { width: 16px; height: 16px; border-radius: 50%; background: #fff; border: 4px solid var(--navy-900); box-shadow: 0 2px 6px rgba(0, 0, 0, .3); }
.ec-pin--done { border-color: var(--green-500); }
.ec-pin--end { width: 22px; height: 22px; border-color: var(--orange-500); }
.ec-pin--start { width: 22px; height: 22px; border-color: var(--navy-900); }
.ec-vehicle { position: relative; width: 44px; height: 44px; border-radius: 50%; background: var(--grad-hot); color: #fff; display: grid; place-items: center; box-shadow: 0 8px 18px -4px rgba(255, 90, 31, .7); border: 3px solid #fff; }
.ec-vehicle svg { width: 20px; height: 20px; }
.ec-vehicle::before { content: ""; position: absolute; inset: -12px; border-radius: 50%; background: rgba(255, 90, 31, .28); animation: ping 2s infinite; z-index: -1; }
@keyframes ping { 0% { transform: scale(.5); opacity: 1; } 100% { transform: scale(1.4); opacity: 0; } }
.leaflet-div-icon { background: none; border: 0; }
.leaflet-tooltip.ec-tip { font-family: var(--font-body); font-weight: 600; border-radius: 8px; border: 0; box-shadow: var(--shadow); }

/* ---------- Support page ---------- */
.channels { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; margin-top: -70px; position: relative; z-index: 2; }
.channel { background: #fff; border-radius: 24px; padding: 30px; box-shadow: var(--shadow); border: 1px solid var(--line); display: flex; flex-direction: column; }
.channel p { color: var(--muted); flex: 1; }
.channel__icon { width: 54px; height: 54px; border-radius: 16px; display: grid; place-items: center; margin-bottom: 18px; color: #fff; }
.channel__icon .icon { width: 26px; height: 26px; }
.channel__meta { display: flex; align-items: center; gap: 8px; font-size: .82rem; color: var(--muted); margin-bottom: 18px; }

.steps { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; counter-reset: step; }
.steps li { position: relative; padding: 26px; background: #fff; border-radius: 20px; border: 1px solid var(--line); counter-increment: step; }
.steps li::before { content: counter(step, decimal-leading-zero); font-family: var(--font-display); font-weight: 800; font-size: 2rem; color: transparent; -webkit-text-stroke: 1.5px var(--orange-400); display: block; margin-bottom: 10px; line-height: 1; }
.steps strong { display: block; color: var(--ink); font-family: var(--font-display); margin-bottom: 4px; }
.steps span { color: var(--muted); font-size: .92rem; }

.video-call { display: grid; grid-template-columns: .95fr 1.05fr; gap: 0; border-radius: 28px; overflow: hidden; box-shadow: var(--shadow); background: #fff; border: 1px solid var(--line); }
.video-call__visual { position: relative; background: var(--navy-900); min-height: 520px; }
.video-call__visual > img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; opacity: .9; }
.video-call__visual::after { content: ""; position: absolute; inset: 0; background: linear-gradient(transparent 40%, rgba(5, 15, 38, .85)); }
.vc-ui { position: absolute; left: 22px; right: 22px; bottom: 22px; z-index: 1; color: #fff; }
.vc-ui__top { position: absolute; top: 22px; left: 22px; z-index: 1; display: flex; gap: 8px; }
.vc-ui__tag { background: rgba(5, 15, 38, .55); backdrop-filter: blur(6px); color: #fff; padding: 6px 12px; border-radius: 999px; font-size: .78rem; font-weight: 600; display: inline-flex; align-items: center; gap: 6px; }
.vc-ui__rec { width: 8px; height: 8px; border-radius: 50%; background: #FF4D4D; animation: blink 1.4s infinite; }
@keyframes blink { 50% { opacity: .3; } }
.vc-ui__self { position: absolute; top: 22px; right: 22px; z-index: 1; width: 92px; height: 120px; border-radius: 14px; background: linear-gradient(160deg, #2A4A86, #0C2557); border: 2px solid rgba(255, 255, 255, .5); display: grid; place-items: center; color: rgba(255, 255, 255, .7); font-size: .72rem; }
.vc-ui__controls { display: flex; justify-content: center; gap: 12px; margin-top: 16px; }
.vc-ui__controls span { width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center; background: rgba(255, 255, 255, .16); backdrop-filter: blur(6px); }
.vc-ui__controls span.end { background: #F04438; }
.vc-ui__controls .icon { width: 20px; height: 20px; }
.vc-ui__doc { background: rgba(255, 255, 255, .95); color: var(--ink); border-radius: 14px; padding: 12px 14px; font-size: .82rem; display: flex; gap: 10px; align-items: center; }
.vc-ui__doc .icon { color: var(--orange-500); width: 22px; height: 22px; }
.video-call__form { padding: 44px; }

.faq { max-width: 860px; margin: 0 auto; display: grid; gap: 12px; }
.faq details { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 0 22px; transition: box-shadow .2s; }
.faq details[open] { box-shadow: var(--shadow-sm); }
.faq summary { list-style: none; cursor: pointer; padding: 20px 0; font-weight: 700; color: var(--ink); display: flex; justify-content: space-between; gap: 16px; align-items: center; font-family: var(--font-display); }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; font-size: 1.5rem; font-weight: 400; color: var(--orange-500); transition: transform .2s; }
.faq details[open] summary::after { transform: rotate(45deg); }
.faq details p { color: var(--muted); padding-bottom: 20px; margin: 0; }

.resume { display: flex; gap: 10px; max-width: 460px; }
.resume input { flex: 1; min-width: 0; padding: .8em 1em; border: 1.5px solid var(--line); border-radius: 999px; outline: 0; text-transform: uppercase; }
.resume input:focus { border-color: var(--blue-500); }

/* ---------- About page ---------- */
.about-intro { display: grid; grid-template-columns: 1fr 1fr; gap: 70px; align-items: center; }
.about-intro__imgs { position: relative; padding: 0 0 60px 60px; }
.about-intro__imgs img:first-child { border-radius: 26px; aspect-ratio: 4 / 3.4; object-fit: cover; width: 100%; }
.about-intro__imgs img:last-child { position: absolute; left: 0; bottom: 0; width: 52%; border-radius: 20px; border: 6px solid #fff; box-shadow: var(--shadow-lg); aspect-ratio: 4 / 3; object-fit: cover; }
.values { display: grid; grid-template-columns: repeat(4, 1fr); gap: 22px; }
.value { padding: 28px; border-radius: 22px; background: #fff; border: 1px solid var(--line); }
.value .icon { width: 44px; height: 44px; padding: 10px; border-radius: 12px; background: var(--navy-900); color: var(--amber-400); margin-bottom: 18px; }
.value p { color: var(--muted); margin: 0; font-size: .94rem; }
.timeline-h { display: grid; grid-template-columns: repeat(5, 1fr); gap: 0; position: relative; }
.timeline-h::before { content: ""; position: absolute; left: 0; right: 0; top: 11px; height: 2px; background: rgba(255, 255, 255, .15); }
.timeline-h div { position: relative; padding: 38px 20px 0 0; }
.timeline-h div::before { content: ""; position: absolute; top: 4px; left: 0; width: 16px; height: 16px; border-radius: 50%; background: var(--orange-500); box-shadow: 0 0 0 5px rgba(255, 90, 31, .2); }
.timeline-h strong { display: block; font-family: var(--font-display); font-size: 1.6rem; color: #fff; }
.timeline-h span { font-size: .92rem; }
.network { display: grid; grid-template-columns: 1fr 1.3fr; gap: 50px; align-items: center; }
.hubs { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.hubs li { background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 14px 16px; font-size: .9rem; }
.hubs strong { display: block; color: var(--ink); }
.hubs span { color: var(--muted); font-size: .82rem; }
.gmap { border: 0; width: 100%; height: 440px; border-radius: 24px; box-shadow: var(--shadow); background: #E8EEF6; }

/* ---------- Chat widget ---------- */
.chat-launcher { position: fixed; right: 24px; bottom: 24px; z-index: 120; width: 62px; height: 62px; border-radius: 50%; border: 0; background: var(--grad-hot); color: #fff; display: grid; place-items: center; box-shadow: 0 14px 30px -8px rgba(255, 90, 31, .75); transition: transform .25s var(--ease); }
.chat-launcher:hover { transform: scale(1.06); }
.chat-launcher .icon { width: 28px; height: 28px; }
.chat-launcher::before { content: ""; position: absolute; inset: 0; border-radius: 50%; border: 2px solid var(--orange-400); animation: ring 2.6s infinite; }
@keyframes ring { 0% { transform: scale(1); opacity: .8; } 100% { transform: scale(1.5); opacity: 0; } }
.chat-launcher__badge { position: absolute; top: -2px; right: -2px; min-width: 22px; height: 22px; border-radius: 999px; background: var(--navy-900); color: #fff; font-size: .72rem; font-weight: 700; display: grid; place-items: center; border: 2px solid #fff; padding: 0 5px; }
body.chat-is-open .chat-launcher { transform: scale(.9) rotate(90deg); }

.chat-nudge { position: fixed; right: 24px; bottom: 100px; z-index: 119; background: #fff; border-radius: 18px 18px 4px 18px; box-shadow: var(--shadow-lg); padding: 14px 16px; width: 270px; display: flex; gap: 12px; align-items: flex-start; font-size: .86rem; animation: rise .4s var(--ease); cursor: pointer; }
.chat-nudge img { width: 36px; height: 36px; border-radius: 50%; object-fit: cover; flex: none; }
.chat-nudge p { margin: 0; color: var(--ink-2); }
.chat-nudge strong { display: block; color: var(--ink); }
.chat-nudge__close { position: absolute; top: -10px; left: -10px; width: 26px; height: 26px; border-radius: 50%; border: 0; background: var(--navy-900); color: #fff; display: grid; place-items: center; padding: 0; }
.chat-nudge__close .icon { width: 13px; height: 13px; }
@keyframes rise { from { opacity: 0; transform: translateY(10px); } }

.chat { position: fixed; right: 24px; bottom: 100px; z-index: 121; width: 390px; max-width: calc(100vw - 32px); }
.chat__panel { background: #fff; border-radius: 24px; box-shadow: 0 30px 70px -20px rgba(8, 26, 62, .45), 0 0 0 1px rgba(8, 26, 62, .06); overflow: hidden; display: flex; flex-direction: column; height: min(620px, calc(100vh - 130px)); animation: rise .3s var(--ease); }
.chat__head { background: var(--grad-navy); color: #fff; padding: 18px 18px 18px 20px; display: flex; align-items: center; justify-content: space-between; }
.chat__agent { display: flex; align-items: center; gap: 12px; }
.chat__agent strong { display: block; font-family: var(--font-display); }
.chat__status { font-size: .78rem; color: #A9B8D6; }
.chat__avatar { position: relative; }
.chat__avatar img { width: 42px; height: 42px; border-radius: 50%; object-fit: cover; border: 2px solid rgba(255, 255, 255, .3); }
.chat__presence { position: absolute; right: 0; bottom: 0; width: 12px; height: 12px; border-radius: 50%; background: #2BE38B; border: 2px solid var(--navy-900); }
.chat__icon-btn { background: rgba(255, 255, 255, .1); border: 0; color: #fff; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; }
.chat__icon-btn:hover { background: rgba(255, 255, 255, .2); }
.chat__ref { display: flex; align-items: center; gap: 8px; padding: 9px 18px; background: var(--orange-50); color: var(--orange-600); font-size: .8rem; }
.chat__ref span { flex: 1; }
.chat__copy { background: none; border: 1px solid currentColor; color: inherit; border-radius: 999px; font-size: .72rem; font-weight: 700; padding: 2px 10px; }
.chat__body { flex: 1; overflow-y: auto; padding: 18px; background: var(--bg-tint); display: flex; flex-direction: column; gap: 10px; scroll-behavior: smooth; }
.msg { max-width: 84%; display: flex; flex-direction: column; gap: 3px; animation: rise .25s var(--ease); }
.msg__bubble { padding: 10px 14px; border-radius: 18px; font-size: .92rem; line-height: 1.45; word-wrap: break-word; white-space: pre-wrap; }
.msg__bubble a { font-weight: 600; }
.msg__time { font-size: .7rem; color: var(--muted); padding: 0 6px; }
.msg--agent, .msg--bot { align-self: flex-start; }
.msg--agent .msg__bubble, .msg--bot .msg__bubble { background: #fff; color: var(--ink); border-bottom-left-radius: 5px; box-shadow: var(--shadow-sm); }
.msg--user { align-self: flex-end; align-items: flex-end; }
.msg--user .msg__bubble { background: var(--navy-900); color: #fff; border-bottom-right-radius: 5px; }
.msg--user .msg__bubble a { color: #FFC59E; }
.msg--system { align-self: center; max-width: 100%; }
.msg--system .msg__bubble { background: transparent; color: var(--muted); font-size: .76rem; padding: 2px 8px; text-align: center; }
.msg__who { font-size: .72rem; font-weight: 700; color: var(--muted); padding: 0 6px; }
.msg-card { background: #fff; border-radius: 16px; padding: 14px; box-shadow: var(--shadow-sm); border: 1px solid var(--line); font-size: .86rem; align-self: flex-start; width: 84%; }
.msg-card__top { display: flex; justify-content: space-between; align-items: center; gap: 8px; margin-bottom: 8px; }
.msg-card__top strong { font-family: var(--font-display); color: var(--ink); }
.msg-card__bar { height: 6px; border-radius: 6px; background: var(--line-2); overflow: hidden; margin: 10px 0 6px; }
.msg-card__bar span { display: block; height: 100%; background: var(--grad-hot); }
.msg-card p { margin: 0; color: var(--muted); }
.msg-card a { display: inline-flex; align-items: center; gap: 4px; margin-top: 10px; font-weight: 700; font-size: .84rem; }
.typing { align-self: flex-start; background: #fff; border-radius: 18px; padding: 12px 14px; display: flex; gap: 4px; box-shadow: var(--shadow-sm); }
.typing i { width: 7px; height: 7px; border-radius: 50%; background: #A9B4C8; animation: typing 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: .15s; }
.typing i:nth-child(3) { animation-delay: .3s; }
@keyframes typing { 0%, 60%, 100% { transform: translateY(0); opacity: .5; } 30% { transform: translateY(-4px); opacity: 1; } }
.chat__quick { display: flex; gap: 6px; padding: 10px 14px 0; overflow-x: auto; scrollbar-width: none; background: #fff; }
.chat__quick button { flex: none; border: 1px solid var(--line); background: #fff; border-radius: 999px; padding: 6px 12px; font-size: .8rem; color: var(--ink-2); font-weight: 500; }
.chat__quick button:hover { border-color: var(--orange-500); color: var(--orange-600); }
.chat__form { display: flex; gap: 8px; padding: 12px 14px; background: #fff; }
.chat__form input { flex: 1; min-width: 0; border: 1.5px solid var(--line); border-radius: 999px; padding: .7em 1.1em; outline: 0; font-size: .92rem; }
.chat__form input:focus { border-color: var(--blue-500); }
.chat__send { width: 44px; height: 44px; border-radius: 50%; border: 0; background: var(--grad-hot); color: #fff; display: grid; place-items: center; flex: none; }
.chat__send .icon { width: 18px; height: 18px; }
.chat__foot { display: flex; justify-content: space-between; padding: 10px 18px 14px; font-size: .78rem; background: #fff; border-top: 1px solid var(--line-2); }
.chat__foot a { display: inline-flex; gap: 6px; align-items: center; color: var(--muted); font-weight: 600; }
.chat__foot a:hover { color: var(--orange-500); }

/* ---------- Staff console ---------- */
.staff-header { position: sticky; }
.staff-header .container { max-width: none; flex-wrap: wrap; }
.staff-nav { display: flex; flex-wrap: wrap; align-items: center; gap: 16px; }
.staff-nav a { font-weight: 600; }
.staff-main { padding-top: 36px; padding-bottom: 48px; }
.staff-main > .form-note { margin: 12px 0 24px; }
.staff-main .alert { margin: 16px 0; }
.staff-panel { padding: 28px; }
.staff-form { display: grid; gap: 18px; margin-top: 22px; }
.staff-account { max-width: 620px; margin: 0 auto; }
.staff-checkbox { display: flex; align-items: center; gap: 10px; }
.staff-checkbox input { width: auto; }
.staff-table-wrap { overflow-x: auto; }
.staff-table { width: 100%; border-collapse: collapse; margin-top: 20px; text-align: left; }
.staff-table th, .staff-table td { padding: 12px 10px; border-bottom: 1px solid var(--line); font-size: .88rem; }
.staff-table th { color: var(--muted); }
.staff-header .site-header__inner { height: auto; min-height: var(--header-h); padding-top: 12px; padding-bottom: 12px; }
.staff-nav { margin-left: auto; }
.shipment-main { max-width: 1320px; }
.shipment-main h1 { font-size: clamp(1.8rem, 3vw, 2.6rem); }
.shipment-main h2 { font-size: 1.3rem; }
.shipment-main h3 { font-size: 1.05rem; }
.shipment-main .staff-table-wrap { width: 100%; max-width: 100%; min-width: 0; }
.shipment-page-head, .shipment-section-head { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 20px; margin-bottom: 24px; }
.shipment-page-head .eyebrow { margin-bottom: 8px; }
.shipment-back { display: block; font-size: .85rem; margin-bottom: 18px; }
.shipment-filters { display: grid; grid-template-columns: minmax(200px, 1fr) minmax(160px, 220px) auto auto; align-items: end; gap: 16px; }
.shipment-filters input, .shipment-filters select { min-height: 48px; }
.shipment-list-meta { display: flex; flex-wrap: wrap; justify-content: space-between; margin-top: 28px; color: var(--muted); font-size: .85rem; }
.shipment-cell-note { display: block; margin-top: 5px; font-size: .78rem; color: var(--muted); }
.shipment-number { font-weight: 700; white-space: nowrap; }
.shipment-table td { vertical-align: middle; }
.shipment-table td > .icon { vertical-align: middle; margin: 0 3px; }
.shipment-main progress { display: block; width: 100%; min-width: 80px; height: 7px; accent-color: var(--orange-500); margin-top: 8px; border: 0; }
.shipment-main progress::-webkit-progress-bar { background: var(--line); border-radius: 4px; }
.shipment-main progress::-webkit-progress-value { background: var(--grad-hot); border-radius: 4px; }
.shipment-main progress::-moz-progress-bar { background: var(--orange-500); border-radius: 4px; }
.shipment-row-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 16px; font-size: .86rem; font-weight: 600; }
.shipment-pagination { display: flex; justify-content: flex-end; gap: 12px; margin-top: 24px; }
.shipment-empty { text-align: center; max-width: 480px; margin: 0 auto; padding: 60px 20px; }
.shipment-empty > .icon { width: 44px; height: 44px; color: var(--orange-500); margin-bottom: 20px; }
.shipment-empty h2 { font-size: 1.5rem; }
.shipment-empty-note { color: var(--muted); margin: 0; }
.shipment-overview { display: grid; grid-template-columns: 1.2fr 1fr 1fr; gap: 32px; align-items: center; padding: 24px 28px; }
.shipment-overview p { margin: 10px 0 0; }
.shipment-overview strong { display: block; color: var(--ink); }
.shipment-overview .link-btn { margin-top: 6px; color: var(--blue-600); font-size: .85rem; }
.shipment-overview .icon { vertical-align: middle; }
.shipment-section-nav { display: flex; flex-wrap: wrap; gap: 24px; margin: 28px 0; font-weight: 600; font-size: .9rem; }
.shipment-section-nav span { color: var(--muted); font-size: .8rem; }
.shipment-edit-form { display: grid; gap: 24px; }
.shipment-edit-form .staff-form { margin-top: 20px; }
.shipment-editor-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 24px; align-items: start; }
.shipment-editor-grid > * { min-width: 0; }
.shipment-main .form-grid { align-items: start; }
.shipment-main .field { min-width: 0; }
.shipment-main .form-grid .span-2 { grid-column: 1 / -1; }
.shipment-coordinates { padding: 16px; background: var(--bg-tint); border: 1px solid var(--line-2); border-radius: 12px; }
.shipment-coordinates__head { display: flex; flex-wrap: wrap; gap: 8px 16px; align-items: center; justify-content: space-between; margin-bottom: 12px; font-size: .8rem; }
.shipment-coordinates__head .link-btn { color: var(--blue-600); font-weight: 600; }
.shipment-note { margin-top: 18px; }
.shipment-private > summary, .shipment-delete > summary { cursor: pointer; color: var(--ink); font-weight: 700; }
.shipment-private > .form-note { margin-top: 16px; }
.shipment-save-bar { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 16px; padding: 18px 24px; border: 1px solid var(--line); border-radius: var(--radius); background: #fff; }
.shipment-management-section { scroll-margin-top: 130px; margin-top: 52px; }
.shipment-event-list { list-style: none; margin: 0; padding: 0; }
.shipment-event-list > li { padding: 22px 0; border-bottom: 1px solid var(--line-2); }
.shipment-event-list > li:first-child { padding-top: 0; }
.shipment-event-list > li:last-child { border-bottom: 0; padding-bottom: 0; }
.shipment-event-list h3 { margin: 12px 0 6px; font-size: 1.05rem; overflow-wrap: anywhere; }
.shipment-event-head { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; justify-content: space-between; }
.shipment-event-description { margin: 0 0 10px; white-space: pre-wrap; overflow-wrap: anywhere; font-size: .9rem; }
.shipment-event-list .shipment-row-actions { margin-top: 14px; }
.shipment-danger { color: #A61B1B; }
.shipment-delete { margin-top: 40px; border-color: #F2C7C7; }
.shipment-delete p { margin-top: 16px; }
.shipment-delete form { max-width: 520px; }
.shipment-delete-button { background: #A61B1B; color: white; }
.shipment-map-dialog { width: min(760px, calc(100% - 32px)); max-height: calc(100svh - 32px); overflow-y: auto; border: 0; border-radius: 20px; padding: 24px; color: var(--ink-2); box-shadow: var(--shadow-lg); }
.shipment-map-dialog::backdrop { background: rgba(5, 15, 38, .65); }
.shipment-map-dialog h2 { font-size: 1.35rem; }
.shipment-picker-map { height: min(50svh, 400px); background: var(--bg-tint); border-radius: 12px; margin-bottom: 16px; }
.shipment-map-dialog .shipment-row-actions { margin-top: 20px; }
.map-empty { display: grid; place-content: center; text-align: center; padding: 32px; color: var(--muted); height: 100%; }
.map-empty .icon { width: 36px; height: 36px; margin: 0 auto 14px; }
.map-position-note { margin: 0; padding: 10px 18px; border-top: 1px solid var(--line-2); color: var(--muted); font-size: .78rem; }
.timeline__description { display: block; margin: 6px 0; color: var(--ink-2); font-size: .88rem; white-space: pre-wrap; overflow-wrap: anywhere; }
.timeline__status { display: block; color: var(--muted); font-size: .75rem; margin-top: 6px; }
.party .party__city { font-size: inherit; text-transform: none; letter-spacing: normal; color: inherit; font-weight: inherit; }
.shipment-tracking-empty { margin: 0; color: var(--muted); font-size: .9rem; }
.track-summary > *, .progress__ends > *, .party { min-width: 0; }
.track-summary .pill { max-width: 100%; white-space: normal; overflow-wrap: anywhere; }
.track-summary__svc, .progress__ends strong, .progress__ends span, .party strong, .party__city, .details dd, .timeline__title, .timeline__meta { overflow-wrap: anywhere; }
.details dd { min-width: 0; }
@media (max-width: 760px) {
  .shipment-editor-grid, .shipment-overview { grid-template-columns: 1fr; }
  .shipment-filters { grid-template-columns: 1fr; }
  .shipment-main .staff-panel { padding: 22px 18px; }
  .shipment-main { padding-top: 28px; }
  .shipment-main .staff-checkbox { align-items: flex-start; }
  .shipment-main .staff-checkbox input { margin-top: 6px; flex: none; }
  .shipment-overview { gap: 18px; }
  .staff-nav { margin-left: 0; }
  .shipment-table { display: block; margin-top: 20px; }
  .shipment-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
  .shipment-table tbody { display: grid; gap: 16px; }
  .shipment-table tr { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; padding: 18px; border: 1px solid var(--line); border-radius: 14px; }
  .shipment-table td { display: block; min-width: 0; padding: 0; border: 0; overflow-wrap: anywhere; }
  .shipment-table td::before { content: attr(data-label); display: block; margin-bottom: 6px; color: var(--muted); font-size: .7rem; font-weight: 600; }
  .shipment-table td:nth-child(1), .shipment-table td:nth-child(2), .shipment-table td:nth-child(5), .shipment-table td:nth-child(6) { grid-column: 1 / -1; }
  .shipment-table .pill { max-width: 100%; white-space: normal; }
}
@media (max-width: 900px) {
  .staff-header .site-header__inner { gap: 12px; padding-top: 12px; padding-bottom: 12px; }
  .staff-nav { gap: 12px; }
}

/* ---------- Agent console ---------- */
.agent-body { background: var(--bg-tint); }
.login-card { max-width: 420px; margin: 80px auto; background: #fff; border-radius: 24px; padding: 36px; box-shadow: var(--shadow); border: 1px solid var(--line); }

/* ---------- Reveal on scroll ---------- */
.reveal { opacity: 0; transform: translateY(24px); transition: opacity .8s var(--ease), transform .8s var(--ease); }
.reveal.is-visible { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
  .reveal { opacity: 1; transform: none; }
}

/* ---------- Responsive ---------- */
@media (max-width: 1100px) {
  .track-summary { grid-template-columns: 1fr; gap: 22px; }
  .track-summary__actions { justify-content: flex-start; }
}
@media (max-width: 960px) {
  .section { padding: 80px 0; }
  .topbar__note { display: none; }
  .topbar__inner { justify-content: center; }
  .main-nav { position: fixed; inset: calc(var(--header-h)) 0 auto 0; flex-direction: column; background: #fff; padding: 16px 24px 24px; margin: 0; gap: 4px; box-shadow: 0 20px 40px -20px rgba(8, 26, 62, .35); transform: translateY(-12px); opacity: 0; pointer-events: none; transition: all .25s var(--ease); max-height: calc(100vh - var(--header-h)); overflow: auto; }
  .site-header--overlay .main-nav { inset: calc(var(--header-h) + 38px) 0 auto 0; }
  .site-header--overlay.is-scrolled .main-nav { inset: var(--header-h) 0 auto 0; }
  .main-nav.is-open { transform: none; opacity: 1; pointer-events: auto; }
  .main-nav .main-nav__link { color: var(--ink) !important; padding: .9em 1em; font-size: 1.05rem; border-radius: 12px; }
  .main-nav__link.is-active::after { display: none; }
  .main-nav__mobile-cta { display: grid; gap: 10px; margin-top: 12px; }
  .nav-toggle { display: inline-flex; }
  .site-header__actions .btn { display: none; }
  .stats__grid { grid-template-columns: repeat(2, 1fr); row-gap: 30px; }
  .service-grid, .support-trio, .mode-cards, .channels { grid-template-columns: 1fr 1fr; }
  .split, .about-intro, .network { grid-template-columns: 1fr; gap: 50px; }
  .industries { grid-template-columns: 1fr 1fr; }
  .footer-grid { grid-template-columns: 1fr 1fr 1fr; }
  .footer-brand { grid-column: 1 / -1; }
  .track-grid { grid-template-columns: 1fr; }
  .quote, .video-call { grid-template-columns: 1fr; }
  .video-call__visual { min-height: 420px; }
  .steps { grid-template-columns: 1fr 1fr; }
  .values { grid-template-columns: 1fr 1fr; }
  .timeline-h { grid-template-columns: 1fr; gap: 24px; }
  .timeline-h::before { left: 7px; right: auto; top: 0; bottom: 0; width: 2px; height: auto; }
  .timeline-h div { padding: 0 0 0 40px; }
  .lightbox__inner { grid-template-columns: 1fr; overflow: auto; }
  .lightbox__img { max-height: 50vh; min-height: 0; }
}
@media (max-width: 640px) {
  .container { padding: 0 16px; }
  :root { --header-h: 66px; }
  .topbar__links { gap: 16px; }
  .topbar__links a:nth-child(2) { display: none; }
  .brand__name { font-size: 1.1rem; }
  .brand__mark { width: 38px; height: 38px; }
  .hero { padding-top: calc(var(--header-h) + 36px); padding-bottom: 88px; }
  .hero__inner { padding-top: 20px; padding-bottom: 28px; }
  .hero .eyebrow { font-size: .65rem; letter-spacing: .12em; margin-bottom: 20px; }
  .hero h1 { font-size: clamp(2.2rem, 10.5vw, 3.1rem); margin-bottom: 20px; }
  .hero__lead { font-size: 1rem; line-height: 1.65; max-width: 360px; margin-bottom: 26px; }
  .hero .hero__track-box { padding: 10px; border-radius: 18px; }
  .hero__modes { display: grid; grid-template-columns: repeat(3, auto); gap: 14px 18px; padding-top: 22px; font-size: .75rem; }
  .track-box { flex-wrap: wrap; border-radius: 20px; padding: 10px; }
  .track-box__icon { display: none; }
  .track-box input { width: 100%; flex-basis: 100%; padding: .6em .6em; }
  .track-box .btn { width: 100%; }
  .service-grid, .support-trio, .mode-cards, .channels, .industries, .steps, .values, .hubs, .parties { grid-template-columns: 1fr; }
  .form-grid { grid-template-columns: 1fr; }
  .form-grid .span-2 { grid-column: auto; }
  .showcase { padding: 20px 0 40px 0; }
  .showcase__card--chat { right: 0; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .quote__form, .quote__result, .video-call__form { padding: 28px 22px; }
  .map { height: 400px; }
  .map-provider { display: none; }
  .progress__meta { flex-direction: column; gap: 4px; }
  .progress__ends strong { font-size: .95rem; }
  .track-summary { padding: 22px; }
  .panel__head { flex-wrap: wrap; }
  .chat { right: 8px; left: 8px; bottom: 90px; width: auto; max-width: none; }
  .chat-launcher { right: 16px; bottom: 16px; }
  .chat-nudge { right: 16px; bottom: 90px; }
  .rail__item { flex-basis: 250px; }
  .about-intro__imgs { padding: 0 0 40px 30px; }
}

/* ---------- Print (tracking receipt) ---------- */
@media print {
  .topbar, .site-header, .site-footer, .chat, .chat-launcher, .chat-nudge, .track-hero, .followup, .map-wrap, .track-summary__actions, .map-tools { display: none !important; }
  .track-result { margin: 0; padding: 0; }
  .track-grid { grid-template-columns: 1fr; }
  .panel, .track-summary { box-shadow: none; break-inside: avoid; }
  body { font-size: 12px; }
}

/* Shared support identity: no individual agent portraits or claimed presence. */
.support-icon { width: 40px; height: 40px; display: inline-grid; place-items: center; flex: 0 0 auto; border-radius: 50%; background: var(--orange-50); color: var(--orange-500); }
.support-icon .icon { width: 22px; height: 22px; }
.chat__avatar.support-icon { width: 42px; height: 42px; background: rgba(255,255,255,.14); color: #fff; border: 1px solid rgba(255,255,255,.25); }
.chat-nudge > .support-icon { width: 36px; height: 36px; }
.showcase__card--chat > .support-icon { width: 32px; height: 32px; }
.video-call__support { min-height: 420px; padding: 70px 24px 180px; display: flex; flex-direction: column; justify-content: center; align-items: center; gap: 16px; text-align: center; color: #d4e2f8; background: radial-gradient(circle at 50% 25%, #29466c, var(--navy-950)); }
.video-call__support .support-icon { width: 96px; height: 96px; color: #fff; background: rgba(255,255,255,.1); border: 1px solid rgba(255,255,255,.2); }
.video-call__support .support-icon .icon { width: 44px; height: 44px; }
.video-call__support strong { color: #fff; font-family: var(--font-display); font-size: 1.25rem; }

.chat__delivery { padding: 8px 18px; font-size: .78rem; background: var(--orange-50); color: var(--ink-2); }

/* Name first: the message composer stays hidden until the visitor introduces themselves. */
.chat__intro { flex: 1; min-height: 0; overflow-y: auto; display: flex; flex-direction: column; justify-content: center; padding: 28px; background: #fff; }
.chat__intro > .support-icon { margin-bottom: 18px; width: 48px; height: 48px; }
.chat__intro h2 { font-size: 1.4rem; margin-bottom: 10px; }
.chat__intro > p { font-size: .9rem; color: var(--muted); margin: 0 0 24px; }
.chat__intro label { font-size: .86rem; font-weight: 600; color: var(--ink); margin-bottom: 8px; }
.chat__intro input { width: 100%; min-height: 46px; border: 1.5px solid var(--line); border-radius: 12px; padding: 11px 14px; font-size: .95rem; outline: none; }
.chat__intro input:focus { border-color: var(--blue-500); box-shadow: 0 0 0 3px var(--blue-100); }
.chat__intro > button { margin-top: 16px; flex-shrink: 0; }
.chat__intro > .chat__name-error { color: #a61b1b; font-size: .82rem; margin: 10px 0 0; }